Operations/IT

Be more productive. Get the support you need to make your job easier, with automated features and tools that help you do more, faster.

Working with Eagle is different. We’re responsive and we care. When there’s an issue, you can call your support team. You’ll be assigned a relationship manager who will help coordinate all aspects of your service and help deliver on your strategic vision. You’ll also be assigned a local client operations manager, who is backed by our team of product experts worldwide, and committed to helping resolve your issues.

This combination of specialized service and support means you’ll always get a live person who understands your issues and can get to the root of the problem when you call. You won’t be put on hold or have to explain your problem multiple times. And because we specialize in solutions for the financial services industry, we have the expertise to walk you through booking even the most complex trades and transactions.

Address issues before they happen. Our hosted solution, Eagle ACCESSSM, a secure private cloud, enables us to monitor what’s happening in your environment. As a result, we can often address issues before you’re even aware they’re happening. We know your business and are monitoring it at all times. So, for example, if your pricing file is late from your third-party vendor, we know instantly and will contact you and track down the file – so you have the information you need to run your business and make the right decisions.
 

Contact Us ...

For Sales and Marketing
click here

For Support contact your relationship manager or
visit the Eagle Gateway

For Public Relations click here

Eagle Investment Systems - Operations, Eagle ACCESS, Resolving Issues
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Be more productive. Get the support you need to make your job easier, with automated features and tools that help you do more, faster.