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Building on Our Momentum


Mal Cullen, CEO Eagle Investment Systems

If there’s a trend that has carried over into 2015, it’s the desire by prospective clients to undertake extensive due diligence before committing to a new technology platform. We experienced this at our recent Engage 2015 client conference in April, and we see it first hand day in and day out. Prospective clients -- and existing clients if they’re adding services or new technology – are working harder to ensure that the solution set matches their business needs. As a result, they’re spending more and more time exploring the underlying operations and technology architecture of the vendor universe, with direct questions to better understand their commitment to innovation and the stability of their business. This trend, for a lot of reasons, bodes well for Eagle, particularly after a year like 2014, in which we crossed so many new milestones across our business.

Last year Eagle surpassed 160 clients globally; we signed our 100th Performance and Risk client; we surpassed $9 trillion in assets processed over our Eagle Accounting platform; and we saw the number of clients deployed over Eagle ACCESSSM, our secure private cloud, exceed 50%, fulfilling a prediction I made two years ago at Eagle’s 2013 client conference. The metric, however, that I’m most proud of is that we again logged a renewal rate with existing clients that exceeded 93%, which is best in our industry. The video, below, highlights these and other notable milestones.

 

 

Prospective clients, however only put so much weight in past successes. Whether they’re seeking a data management, investment accounting, performance measurement solution, or some combination of the three, they want to be confident that the vendor they choose will continue to be an industry leader in 10 years or longer, particularly if they’re interested in hosted, co-sourced or fully outsourced offering. Moreover, they want to see that their vendor is committed to innovation, and providing flexible, integrated solutions with open architecture that can grow and evolve with their own products, geographic expansion and AUM growth. This demand for stability has only become more acute as financial institutions contend with obsolescence as legacy system providers quietly fade away or the unpredictability that can come with consolidation in the industry.

In many ways, our relationship with our parent company, BNY Mellon, provides a very real competitive advantage that our clients recognize. Our connection goes beyond the typical subsidiary/parent relationship, as BNY Mellon is an Eagle client in both Investment Services and Investment Management and continues to increase their usage of our technology and products to drive efficiencies. These efficiencies are then passed along to their clients. Further, our software and data-centric model helps power BNY Mellon’s Global Outsourcing capabilities, while their backing provides Eagle clients with stability and scale unmatched by any other single vendor today.

In 2015, our clients can expect that Eagle will build on our momentum. We remain committed to innovation, and will continue to reinvest in excess of 25% of our recurring revenues into R&D. We are ready to launch our latest software release this quarter, which will deliver new features and an enhanced offering. We will also continue to make investments in our global growth. Our Poland expansion continues, we are adding resources in India, and we will further build out our presence in North America, Europe, Asia and Australia. Moreover, our mandate to help clients grow assets efficiently is unchanged. We continue to invest in Eagle ACCESSSM with the understanding that the user experience is built on our people, process and technology, with all three working together to enable a quicker time to market and an overall lower cost of ownership for users.

As clients ramp up their due diligence they need to be comfortable that a solution will meet their needs now and into the future. That’s why we focus on providing solutions across the continuum, from our commitment to clients with self-hosted software and those seeking a fully hosted solution through Eagle ACCESSSM, to those seeking to go further along the continuum with co-sourced solutions matched to their specific back- and middle-office needs or fully outsourced solutions through BNY Mellon’s OnCore Global Outsourcing Platform.

This is why we’re so confident when prospective clients dig into our business, because Eagle’s data management, investment accounting and performance measurement solutions can scale with our clients over time, and we believe that Eagle is the only solution provider with a data-centric suite of solutions matched to their specific needs today and into the future.
 

 

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News

Dec 17, 2019  BNY Mellon Selected by VFMC to Support Data Transformation LEARN MORE...
Dec 17, 2019  BNY Mellon Selected by VFMC to Support Data Transformation LEARN MORE...
Oct 25, 2019  BNY Mellon’s Eagle Wins Award at AGF Service Providers Awards LEARN MORE...

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